FAQ
General
What is StepUp?
StepUp to Learn is a movement-based curriculum for pre-k through second grade students. StepUp is based on research on learning readiness and is designed to help students develop fluency in essential reading, math, and handwriting skills. The StepUp exercises students learn combine rhythmic movement patterns with basic reading, writing, and math skills in order to automate those skills. Once these basic skills are automated, the brain can devote more executive control on higher levels of learning like reading comprehension.
How does StepUp help students?
StepUp helps students in pre-kindergarten through second grade build skills that are foundational to academic performance in reading, writing, and math. Each program level is tailored to the skills most essential for that grade level. In general, students will practice rhythmic movement, visual processing, and auditory processing skills as they perform the StepUp exercises.
We also offer more specialized programs:
Our Quick Check Math program enables rapid practice of basic math concepts and helps children evaluate and measure their own progress.
Our Listen, Talk and Write program develops letter formation, which is foundational for reading and writing skills.
Can I try StepUp before purchasing it for my school?
What’s included if I buy StepUp?
StepUp programs for schools include access to the StepUp software for one school year. Our Pre-K program requires a step stool and towel for each student. Our Kindergarten through first grade programs require step stools and workbooks for each student. You may purchase these items separately through our store.
Do you offer training for teachers?
Yes! We offer an online course for teachers when their schools purchase StepUp programs. The online course teaches the research-based principles of StepUp as well as best practices for implementation so students can get the most out of the program.
Therapists
Can therapists use your programs?
Yes! We offer online courses for therapists. Each course offers different software programs and the length of the training varies by course. The course content covers topics needed to understand and implement the NeuroNet programs: neuroscience, auditory and vestibular system development, speech and handwriting skill practice.
You can find more details about each course in our store.
Who is eligible to provide your programs?
Licensed therapists from the following professions may become Certified NeuroNet Providers:
audiologists
speech-language pathologists
physical therapists occupational therapists psychologists
optometrists
COTAs, SLPAs, PTAs (under supervision of a certified NeuroNet provider)
There are numerous other professions and degrees that may also qualify for NeuroNet Certification. Generally, if you have a graduate-level degree in a therapy or education related field, you can become a Certified Provider. If you have any questions about whether you qualify, you can contact us.
Does your training qualify for CEU credit?
Letters of Completion are provided once you finish the training which you can use to apply for CEUs.
Which course do I take to get certified?
Our Early Learning, Integrated Rhythms, and Dual Nanodegrees all lead to NeuroNet certification. Our Tools for Learning Nanodegree is intended for school-based therapists and does not include the certification process.
How long does certification last?
Therapists who become certified providers have access to the software and training included with their purchase. License renewal is $199.00 for a full year and is paid as an annual subscription that starts when you first purchase your Nanodegree.
Parents
Can I use your programs at home?
Our NeuroNet programs are designed for in-home use with the guidance of a certified NeuroNet provider. You can learn more here.
Which program is best for my child?
NeuroNet Programs are usually started with the guidance of a Certified NeuroNet Provider. Because every child is different, we recommend first speaking to a Certified Provider about which program would be the best fit for your child. You can contact us to speak to a Provider on staff.
How do I find a provider?
See our list of active Certified NeuroNet Providers to find one near you.
If there isn't a provider in your area, please contact us for other options.
Do I need to buy anything besides the software my provider recommends?
NeuroNet programs require a small step stool to complete, like the one available here.
You may also want to use a yoga mat or towel for some of the floor exercises.
If you are purchasing the program as a monthly subscription, you can purchase workbooks for the written exercises here or print them directly from the link included with the software.
How long does completing a program take?
Children work through the program at a pace based on the recommendations of the Certified NeuroNet Provider, so some exercises may require extra practice. The shortest amount of time each program could take would be 8 months. This would mean regular use for five days per week without any need to repeat parts of the program.
Support
What are the requirements for the software?
StepUp programs are delivered via cloud-based streaming. Like most streaming services, StepUp requires a stable internet connection and a device with an internet browser. Google Chrome works best!
The programs can be viewed on a wide range of devices, including Apple TVs, iPads, Chromebooks, and smart boards.
Will StepUp work on my phone?
StepUp programs require a large screen for students to perform the exercises correctly. Use our programs on tablets, laptops, or any larger screen device.
I just bought a program, how do I login?
After purchase, you'll receive an email from StepUp to confirm your account by setting a password. The activation link will work for 3 days.
If you didn't receive the account invitation, or the link has expired, send us a quick message to let us know.
How do I cancel my subscription?
Send us a quick email letting us know you want to end your subscription.